TERMS & CONDITIONS

Welcome to PWR Pole & Fitness! These terms and conditions outline the rules and regulations for the use of our studio and services. By accessing this website and/or using our studio, we assume you accept these terms and conditions. Do not continue to use PWR Pole & Fitness if you do not agree to all of the terms and conditions stated on this page.

Cancellation Policy:

  • Clients must cancel their booking at least 24 hours in advance to avoid any penalties.

  • If a cancellation is made less than 24 hours before the scheduled appointment, the client will lose the credit for that session. If you get someone to take your class you will not lose your credit.

  • Please note that our classes require a minimum of two participants to run. We encourage you to bring a friend and share the experience together.

  • Ultimate PWR package class cancellation less than 12 hours before your class starts will result in a $10 fee. If you get someone to take your spot you will not get charged the $10.

  • Finding a replacement for you avoids the penalty charge or credit loss, even if you are past your cancellation window.

Payment:

  • Payment for classes and services must be made in advance or at the time of booking.

  • We accept payment methods including credit/debit cards. Please refer to our website or inquire at the studio for accepted payment methods.

Booking:

  • Clients can book classes through our website, mobile app, or by contacting the studio directly.

  • Booking availability may vary based on class capacity and instructor availability.

Waiver:

  • Prior to participating in any classes or activities, clients must sign a waiver/release form acknowledging the risks associated with physical activity and releasing PWR Pole & Fitness from any liability.

Health and Safety:

  • Clients are responsible for ensuring they are in suitable health and physical condition to participate in classes.

  • Please inform instructors of any medical conditions or injuries prior to participating in classes.

Code of Conduct:

  • Respect for instructors, staff, and fellow clients is expected at all times.

  • Any behavior deemed inappropriate or disruptive may result in termination of services without refund.

Privacy Policy:

  • Client information collected by PWR Pole & Fitness will be used solely for the purpose of managing bookings and providing services. We are committed to protecting the privacy of our clients' personal information.

Changes to Terms:

  • PWR Pole & Fitness reserves the right to amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting to this website.

Contact Us:

If you have any questions or concerns about these terms and conditions, please contact us at pwrpolefit@gmail.com